Privacy Policy

Last Updated: May 15, 2023

This Privacy Policy describes how Eco-Dynamo ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website (eco-dynamo.com), use our services, or otherwise interact with us. We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. The personal information we collect may include:

• Contact information (name, email address, phone number, postal address)
• Professional information (company name, job title, industry)
• Account credentials (if you create an account with us)
• Payment information (when you purchase our services)
• Communication preferences
• Information you provide when you contact us or provide feedback

1.2 Usage Data

We automatically collect certain information about how you interact with our website, including:

• IP address
• Device and browser information
• Pages you visit on our website and time spent on those pages
• Referring website or source through which you accessed our site
• Actions you take on our website
• Crash reports and system activity

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

2. How We Collect Information

We collect information through various methods:

• Direct interactions: When you provide information through forms on our website, subscribe to our newsletter, request information about our services, or communicate with us.
• Automated technologies: As you navigate through our website, we automatically collect usage data as described above.
• Third parties: We may receive information about you from third-party service providers, business partners, or publicly available sources.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process and fulfill your requests, orders, and subscriptions
• Communicate with you about our services, events, and promotions
• Respond to your inquiries and provide customer support
• Personalize your experience on our website
• Analyze usage patterns to improve our website and services
• Protect the security and integrity of our website and business
• Comply with legal obligations and enforce our terms and policies
• For other purposes with your consent

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes.
• Contractual necessity: When processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
• Legitimate interests: When processing is necessary for our legitimate business interests or those of a third party, provided those interests don't override your rights and freedoms.
• Legal obligation: When processing is necessary to comply with our legal obligations.

5. How We Share Your Information

We may share your personal information with:

• Service providers: Third-party vendors who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, and customer service.
• Business partners: Trusted companies with whom we collaborate to provide services or conduct joint marketing activities.
• Legal authorities: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of our users or others.
• Corporate transactions: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your personal information in certain circumstances.
• Restriction: The right to request restriction of processing of your personal information in certain circumstances.
• Data portability: The right to receive your personal information in a structured, commonly used format and to transmit that data to another controller.
• Objection: The right to object to processing of your personal information in certain circumstances.
• Withdrawal of consent: The right to withdraw consent where we rely on consent as the legal basis for processing.
• Complaint: The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

8. International Data Transfers

We are based in Denmark, and your information may be stored and processed in Denmark or other countries where our service providers maintain facilities. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your personal information remains protected in accordance with this Privacy Policy and applicable law, including implementing appropriate safeguards where required.

9. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and data backup procedures. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us, and we will promptly remove such information from our records.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Eco-Dynamo
Nørrebrogade 45
2200 Copenhagen N
Denmark
Email: [email protected]
Phone: +45 31 42 53 64

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